FAQ's - (New)
Frequently Asked Questions
1. What types of clothing does CeCe’s offer?
We offer a wide range of versatile, personality-driven clothing designed for every style and every occasion. From casual everyday pieces to standout outfits for special events, our collection is curated to help you express yourself confidently.
2. How do I know what size to order?
Each product page includes a detailed size guide to help you find your perfect fit. We recommend reviewing the measurements and comparing them with your own for the most accurate results. If you need additional help, feel free to reach out to our support team.
3. Do you restock sold-out items?
Some of our most popular items may be restocked depending on availability. If a style you love is currently sold out, we encourage you to sign up for restock notifications on the product page so you’ll be the first to know when it returns.
4. What is your return and exchange policy?
We want you to love every piece you purchase. If something isn’t the right fit, we accept returns and exchanges within the timeframe listed on our Returns Policy page. Items must be unworn, unwashed, and in original condition with tags attached.
5. How long will my order take to ship?
Processing times typically range from 1–3 business days. Once shipped, delivery time will depend on the shipping method selected at checkout. You’ll receive a tracking number as soon as your order is on its way.
6. Can I change or cancel my order after it’s placed?
If you need to make changes, please contact us as quickly as possible. While we cannot guarantee adjustments after an order enters processing, we’ll do our best to assist.
7. How can I contact customer support?
You can reach our team anytime through the Contact Us page or by emailing our support address. We strive to respond promptly and ensure you have an excellent experience with CeCe’s.
8. Do you offer gift cards?
Yes! Digital gift cards are available and make the perfect option when you want to give someone the freedom to choose their favorite styles.