Shipping policy
At CeCe’s, we work hard to make sure your shopping experience is smooth from start to finish. Below is everything you need to know about how your order is processed, shipped, and delivered.
Processing Time
All orders are processed within 1–3 business days. During peak seasons, sales, or promotions, processing times may be slightly longer, but we always work to get your order out as quickly as possible.
Shipping Options & Delivery Times
Delivery timelines depend on the shipping method selected at checkout. Estimated transit times are provided by the carrier and may vary based on your location, weather, or carrier delays.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this link to follow your package from our door to yours.
Incorrect Shipping Information
Please double-check your address at checkout. If you notice an error, contact us immediately. While we’ll do our best to update it, we cannot guarantee changes once an order enters processing.
Lost or Delayed Packages
If your package is lost or significantly delayed, please reach out to us and we’ll assist with next steps. We are not responsible for delays caused by carriers, but we will always help where possible.